Assistance in Times of Need Special Advice and Support Services

Studying can involve not only academic challenges, but also personal, social, or organisational difficulties. Heidelberg University offers a range of advice and support services to help students in different situations and provide guidance when needed.

Strong in Your Studies

Strong in Your Studies brings together advice and support services offered by Heidelberg University for students facing different challenges in their studies and everyday lives. It provides guidance and information on where to find support when studying becomes particularly challenging.

UNIFY – Unit for Family, Diversity & Equality

UNIFY provides advice and support on matters relating to family, diversity, equality, and anti-discrimination. Students can contact UNIFY with questions or concerns related, for example, to discrimination or unequal treatment.

GUIDE – Procedure for Dealing with Conflicts and Misconduct

GUIDE provides support for members of the university in dealing with conflicts and misconduct, including bullying, stalking, discrimination, and sexual harassment. The website provides information on confidential points of contact and possible ways of addressing and resolving conflicts.

Psychosocial Counselling Service for Students

The Psychosocial Counselling Service (PBS) offers support to students experiencing personal, psychological, or study-related difficulties. It is a point of contact if you are going through a difficult situation and are looking for professional counselling or guidance.